Cultivating Engaged Staff
Better Management for Better Libraries
by Margaret Zelman Law
September 2017, 128pp, 6 1/8x9 1/4
1 volume, Libraries Unlimited

Paperback: 978-1-4408-5222-0
$60, £47, 53€, A83
eBook Available: 978-1-4408-5223-7
Please contact your preferred eBook vendor for pricing.

A library can only be as effective and successful as its staff allows it to be. Create engaged and empowered employees by applying the ideas and practical techniques in this book.

Specifically written about the library work environment, this book offers strategies for creating and maintaining a positive and supportive LIS environment that will engage all types of staff, resulting in increased performance.

Workplace engagement is a growing trend in management for good reason: the success of any organization depends as much on the mindsets and attitudes of the staff as any other factor or material component. This book shares research-derived strategies for creating and maintaining a positive LIS environment that will engage and empower all types of library employees—strategies that will boost worker engagement and improve performance.

The information in Cultivating Engaged Staff: Better Management for Better Libraries is based on the author’s doctoral research investigating the conditions that lead to higher levels of workplace engagement and how these elements interact to create an environment that supports engagement. Readers will come away with a clear understanding of how to apply these research findings in the LIS field, with particular reference to the changing technological environment, the nature of the work, and the legislative and political environment. The book also includes real-life stories that enable managers to view their own behavior through the eyes of other colleagues and workers.


  • Provides specific instruction to help librarians implement a popular, proven-effective management technique
  • Shows library managers how to increase performance and productivity at any level of management through research-based methods
  • Presents reflective questions to encourage thinking about one's impact in the workplace
Margaret Zelman Law is director of external relations for the University of Alberta Libraries in Edmonton, Canada. She is also a sessional instructor of management courses for the School of Library and Information Studies at the University of Alberta. She has been recognized with various awards including the Academic Librarian of the Year from the Canadian Association of College and University Libraries. Law holds a Doctor of Business Administration degree in organizational behavior as well as an MBA and MLS.


"VERDICT: A how-to that also includes important details of the why, this book will appeal to managers who want to understand the problem as well as solve it."—Library Journal, February 15, 2018
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Accept All Cookies | Decline.