Jessica Zellers worked in small, medium, and large public libraries before more recently switching to academic libraries. Formerly an Electronic Resources Librarian, she is now Collection Development Librarian at Western Carolina University. She is author of Libraries Unlimited’s Women’s Nonfiction: A Guide to Reading Interests and a frequent contributor to NoveList.

Tina M. Adams, Electronic Resources Librarian at Western Carolina University, has worked at mid-sized to massive academic libraries and is a former reference, instruction, and distance education librarian. Her experience in both public services and online and distance education allows her to bring a patron-centric vision to technical services. She has published in areas such as online instruction, library support of distance education students, and the history and pedagogy of distance education. She has recently contributed encyclopedia articles related to electronic journals, e-books, and e-reader technologies.

Katherine Hill has worked in academic libraries of all types, from the small liberal arts Edgewood College in Wisconsin to the massive, research-focused North Carolina State University. Now Electronic Resources and Distance Education Librarian at University of North Carolina at Greensboro, she focuses on bringing the sometimes disparate worlds of public and technical services together. She has presented and written on this topic, on serial and knowledge base data management, and on the role of professional education in training future electronic resource librarians at the Charleston Conference, NASIG, and ER&L and in the journal Serials Review.