Library Programs and Services
The Fundamentals, 8th Edition
by G. Edward Evans, Margaret Zarnosky Saponaro, Holland Christie, and Carol Sinwell
June 2015, 496pp, 7x10
1 volume, Libraries Unlimited

Paperback: 978-1-61069-637-1
$70, £54, 61€, A96
eBook Available: 978-1-61069-638-8
Please contact your preferred eBook vendor for pricing.

Today more than ever, today’s libraries need to focus on service to ensure their relevance and longevity. This book explains how libraries can succeed by responding to the needs of their communities through public services.

Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions.

Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book’s broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited’s Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today.

The book begins with background information on public services in libraries and an analysis of the library’s public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.


  • Covers all essential services of the library through completely reorganized and updated content that reflects the role of changing technologies in today's libraries
  • Presents many new chapters that address the topics of print collections, media collections, e-resources, computer access, social media, legal issues, ethical issues, funding and other fiscal issues, and the library as place
G. Edward Evans, PhD, is a semi-retired, award-winning author and Fulbright Scholar. He holds several graduate degrees in anthropology and library and information science. Throughout his career, he has been an administrator, researcher, teacher, and writer. As a researcher, he has published in both anthropology and LIS and held a Fulbright Fellowship and a National Science Foundation Fellowship. His teaching experience has also been in both fields in the United States and the Nordic countries, in particular at the Graduate School of Librarianship and Information Science at the University of California, Los Angeles. Evans has substantial administrative experience at private academic libraries such as Harvard University and Loyola Marymount University. He retired from full-time work as associate academic vice president for libraries and information resources at Loyola Marymount University. Evans consults at the Museum of Northern Arizona library and archives and at the Flagstaff City–Coconino County Library System.

Margaret Zarnosky Saponaro, MLS, is head of collection development, University of Maryland Libraries. Her prior work experience includes serving as manager of staff learning and development at the University of Maryland, as associate director of learning resources at the Alexandria Campus of Northern Virginia Community College, and as librarian for the College of Human Resources at Virginia Polytechnic Institute and State University. Saponaro has also served as an adjunct faculty member for the University of Virginia and is currently a member of the American Library Association, ACRL, and the Special Libraries Association. She holds a master's degree in library science from the University of California, Los Angeles, with postgraduate work in the areas of personnel programs and public administration. Her research interests are in the areas of collection management, instruction, and emerging technologies in libraries.

Holland Christie, MLS, is the public services manager at the Flagstaff City-Coconino County Public Library where she supervises the Reference, Circulation, and Youth Services departments. She is responsible for collection development, policies and procedures, programming, and a small archive. Christie holds a master's degree in library science from the University of Arizona and a bachelor's degree in English from Northern Arizona University. She has served as a contributing editor on several fiction and non-fiction titles. Christie also has a diverse work history outside of the library world, including experience in the hospitality industry.

Carol Sinwell, MLIS, EdD, is dean emeritus at Northern Virginia Community College (NVCC). She received a master's degree in education and a doctorate in education leadership from the University of Virginia's Curry School of Education and a Masters in Library and Information Systems at Catholic University. She teaches in the Masters of Social Foundations in Education program at the University of Virginia. After teaching in K–12 schools for more than 11 years, Sinwell entered Fairfax County Public Library System where she developed a broad array of management skills serving as a children's librarian, reference librarian, and branch manager. In 2003, she received the American Library Association's Movers and Shakers award that recognizes the 50 Most Innovative Librarians in the United States and Canada for the year, and was an "Outstanding NVCC Woman" for Women's History Month.


"Library Programs and Services: The Fundamentals is benchmark text provides an up-to-date, broadly based view of library public service and its functions. . . . An ideal and comprehensive textbook for college and university Library Science curriculums, Library Programs and Services: The Fundamentals is very highly recommended for academic library instructional reference collections."—Library Bookwatch, March 17, 2016

"This title is aimed at Public Services and Reference librarians, however, it is a great reference book for any librarian. Those that work in smaller libraries where duties tend to cross several areas as well as those that work in large libraries with focused responsibilities will appreciate the breadth of the information provided here. Highly recommended."—Journal of Academic Librarianship, March 17, 2016
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