Crash Course in Library Services for Seniors
by Ann Roberts and Stephanie G. Bauman
May 2012, 154pp, 8 1/2x11
1 volume, Libraries Unlimited

Paperback: 978-1-61069-079-9
$50, £39, 44€, A69
eBook Available: 978-1-61069-080-5
Please contact your preferred eBook vendor for pricing.

Every public library has a children’s department, and many libraries have a section specifically for teens. Yet the demographic group with the highest growth rate, Baby Boomers and senior citizens, typically receives little special attention at the library. Now is the best time ever to cater to the specialized needs and wants of seniors through innovative services and programming.

A comprehensive guide to creating dynamic, successful, and innovative library programs that cater to the specialized needs of older adults—an important and growing user group.

Crash Course in Library Services for Seniors provides a refreshingly positive approach to working with older adults—one that focuses on the positive effects of aging on patrons, and the many opportunities that libraries can create for themselves by offering top-notch services delivered with a concierge mindset. The book offers page after page of great programming ideas specifically for reaching out to Baby Boomers and older customers—a population that is predicted to double over the next 20 years.

Organized in only six chapters, this easy-to-read book provides practical suggestions for making any library a welcoming place for older adults, covering topics such as assessment, planning, programming, services, marketing, and evaluation. This title will be invaluable to public librarians interested in expanding and improving their current programming for older adults within their community, and for those looking to create entirely new programming for seniors.

Ann Roberts is adult services consultant for Missouri State Library, Jefferson City, MO. In that capacity, she works with adult literacy agencies, plans training opportunities in services to seniors and special populations, and serves as the coordinator of the Missouri Center for the Book. She is a former member of the Academy of Certified Archivists, a member of the Missouri Library Association, and has published two other books in the Crash Course series: Crash Course in Library Services to People with Disabilities, and Crash Course in Library Gift Programs: The Reluctant Curator's Guide to Caring for Archives, Books, and Artifacts in a Library Setting.

Stephanie G. Bauman, MLS, is author of the Libraries Unlimited book Storytimes for Children and a member of the American Library Association. She received her master's degree in library science at San Jose State University. She was inspired to contribute to this book by her late Aunt, Cathy Tice, who volunteered with enthusiasm at her local senior center.


"This text could easily be used by the new librarian serving senior patrons as well as the seasoned professional who is new to this role. The work is a great review as well as introduction to the life of a librarian, illustrating both the positive and the challenging situations."—ARBA, January 1, 2013
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