Preface
Introduction, Katherine Staples and Cezar Ornatowski
PART I: THEORETICAL FOUNDATIONS
Technical Communication Theory: An Overview, Mary B. Coney
On Taking Organizations Seriously: Organizations as Social Contexts for Technical Communication, Theresa M. Harrison and Susan M. Katz
Technical Communication and Rhetoric, Cezar M. Ornatowski
Social Construction Theory and Technical Communication, Mahalingam Subbiah
Understanding People: The Relevance of Cognitive Psychology to Technical Communication, Janice C. Redish
PART II: PRACTICAL FOUNDATIONS
Workplace Realities and the Technical Communication Curriculum: A Call for Change, Paul R. Meyer and Stephen A. Bernhardt
Technical Communication and Ethics, Scott P. Sanders
From Schroedinger's Cat to Flaming on the Internet: Exploring Gender's Relevance for Technical/Professional Communication, Linda M. LaDuc
Learning Collaboration: Reflections, Features, and Influences, Rebecca E. Burnett, Christianna I. White and Ann Hill Duin
Multicultural Issues in Technical Communication, Emily A. Thrush
The Impact of New Technologies on Technical Communication, Henrietta Nickels Shirk
The Politics and Practice of Media Design, Stuart A. Selber
PART III: PROFESSIONAL ROLES FOR TECHNICAL COMMUNICATORS
Professional Roles: Technical Writer, Roger A. Grice
Technical Editing, Elizabeth R. Turpin and Judith Gunn Bronson
Visual Communication: The Expanding Role of Technical Communicators, Kenneth T. Rainey
PART IV: PROGRAM DESIGN
Developing Programs in Technical Communication: A Pragmatic View, M. Jimmie Killingsworth
Designing Four-Year Programs in Technical Communication, Sam C. Geonetta
Two-Year College Technical Communication Programs: Toward the Future, Katherine Staples
Designing Certificate Programs in Technical Communication, Sherry Burgus Little
The Technical Communication Service Course Serves, Nell Ann Pickett
Designing a Research Program in Scientific and Technical Communication: Setting Standards and Defining the Agenda, Billie Wahlstrom
Evaluating Technical Communication Programs: Collaborating for Quality, Meg Morgan
About the Contributors
Author Index
Subject Index