Workplace Bullying and Mobbing in the United States

by Maureen Duffy and David C. Yamada, Editors
Foreword by Gary Namie


Research indicates that roughly 27 percent of workers report either ongoing or past workplace bullying and/or mobbing—data that suggests that workplace bullying is a legitimate public health problem.

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Cover image for Workplace Bullying and Mobbing in the United States

January 2018


Pages 641
Volumes 2
Size 6 1/8x9 1/4
Topics Current Events and Issues/Society
  Current Events and Issues/Business

Offering multidisciplinary research and analysis on workplace bullying and mobbing, this two-volume set explores the prevalence of these behaviors in sectors ranging from K–12 education to corporate environments and exposes their effects on both individuals and organizations.

Workplace Bullying and Mobbing in the United States provides a comprehensive overview of the nature and scope of the problem of workplace bullying and mobbing. By tapping the knowledge of a breadth of subject experts and interpreting contemporary survey data, this resource examines the impact of bullying and mobbing on targets; identifies what constitutes effective prevention and intervention; surveys the legal landscape for addressing the problem, from both American and (for multinational employers) transnational perspectives; and provides an analysis of key employment sectors with practical recommendations for prevention and amelioration of these behaviors.

The contributors to this outstanding work include researchers, practitioners, and policy and subject-matter experts who are widely recognized as authorities on workplace bullying and mobbing, including Drs. Gary and Ruth Namie, cofounders of the U.S. workplace anti-bullying movement; Drs. Maureen Duffy and Len Sperry, internationally recognized authorities on workplace mobbing; and professor David Yamada, leading expert on the legal aspects of workplace bullying. The set's content will be of particular value to scholars and practitioners in disciplines that overlap with American labor and employee relations, industrial/organizational psychology and mental health, and law and conflict resolution.


  • The first comprehensive, multi-contributor book on workplace bullying and mobbing grounded in American employee relations
  • An ideal starting place for anyone seeking to better understand the breadth and depth of research on workplace bullying and mobbing in the United States
  • Features contributions from leading researchers and subject-matter experts on workplace bullying and mobbing, including some who are founding members of the U.S. Academy on Workplace Bullying, Mobbing, and Abuse
  • Summarizes and analyzes leading research for scholars and researchers in industrial/organizational psychology, clinical and counseling psychology, organizational behavior and communications, business management, law, and public health
Author Info

Maureen Duffy, PhD, is a workplace consultant to organizations and individuals and a preeminent authority on workplace mobbing behaviors. She is coauthor of Mobbing: Causes, Consequences, and Solutions and Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying. She is also a family therapist working with targets and their families. Her clinical and consulting work focus on workplace mobbing and bullying. Duffy has frequently been a featured speaker at national conferences addressing workplace issues.

David C. Yamada, JD, is professor of law and director of the New Workplace Institute at Suffolk University Law School in Boston, MA. He has authored leading law review articles on workplace bullying and the Healthy Workplace Bill, model anti-bullying legislation that serves as the template for law reform initiatives across the United States. Yamada has been widely sought out as a public speaker and subject matter expert on workplace bullying and dignity at work by groups in fields such as law and public policy, labor and employee relations, and industrial and organizational psychology. Yamada's Minding the Workplace blog is at

Table of Contents


Gary Namie

Maureen Duffy and David C. Yamada


Chapter 1
Workplace Bullying and Mobbing: Definitions, Terms, and When They Matter
David C. Yamada, Maureen Duffy, and Peggy Ann Berry

Chapter 2
Prevalence of Workplace Bullying and Mobbing among U.S. Working Adults: What Do the Numbers Mean?
Loraleigh Keashly

Chapter 3
Risk Factors for Becoming a Target of Workplace Bullying and Mobbing
Gary Namie and Ruth Namie

Chapter 4
Organizational Risk Factors: An Integrative Model for Understanding, Treating, and Preventing Mobbing andBullying in the Workplace
Len Sperry


Chpater 5
Workplace Bullying and Mobbing and the Health of Targets
Melody M. Kawamoto

Chapter 6
The Psychosocial Impact of Workplace Bullying and Mobbing on Targets
Maureen Duffy

Chapter 7
Workplace Bullying and Mobbing: A Neuropsychotherapeutic Perspective
Pieter J. Rossouw

Chapter 8
Vicarious and Secondary Victimization in Adult Bullying and Mobbing: Coworkers, Target-Partners, Children, and Friends
Pamela Lutgen-Sandvik

Chapter 9
When Workplace Bullying and Mobbing Occur: The Impact on Organizations
Renee L. Cowan


Chapter 10
How Awareness and Education Can Help with Recognition of Workplace Bullying and Mobbing
Gary Namie, Ruth Namie, and Carol Fehner

Chapter 1
The Role of Human Resources in Bullying and Mobbing Prevention Efforts
Teresa A. Daniel

Chapter 12
Innovative Practices in Workplace Conflict Resolution
John-Robert Curtin



Chapter 13
Best Practices in Psychotherapy for Targets of Workplace Bullying and Mobbing
Maureen Duffy and Jessi Eden Brown

Chapter 14
Best Practices in Coaching for Targets of Workplace Bullying and Mobbing
Jessi Eden Brown and Maureen Duffy

Chapter 15
Best Practices in Coaching for Aggressors and Offenders in Workplace Bullying and Mobbing
Benjamin M. Walsh

Chapter 16
The Role of the Consultant in Assessing and Preventing Workplace Bullying and Mobbing
Gary Namie and Ruth Namie

Chapter 17
The Role of the Ombuds in Addressing Workplace Bullying and Mobbing
Tony Belak


Chapter 18
The American Legal Landscape: Potential Redress and Liability for Workplace Bullying and Mobbing
David C. Yamada

Chapter 19
Comparing and Contrasting Workplace Bullying and Mobbing Laws in Other Countries with the American Legal Landscape
Ellen Pinkos Cobb


Chapter 20
Workplace Bullying and Mobbing in the Health Care Sector
Susan Johnson

Chapter 21
Workplace Bullying and Mobbing in K–12 Settings: School Principal Mistreatment and Abuse of Teachers
Jo Blase and Joseph Blase

Chapter 22
Workplace Bullying and Mobbing in U.S. Higher Education
Loraleigh Keashly and Joel H. Neuman

Chapter 23
Workplace Bullying and Mobbing in the Public Service Sector and the Role of Unions
Gregory Sorozan

Chapter 24
Workplace Bullying and Mobbing in the Corporate Sector
Kelly H. Kolb and Mary Beth Ricke

Chapter 25
Workplace Bullying and Mobbing in the Nonprofit Sector
Vega Subramaniam

Epilogue: An Agenda for Moving Forward
David C. Yamada and Maureen Duffy

About the Editors and Contributors




"Bravo! In this two-volume book set, Maureen Duffy and David Yamada have provided a most timely and essential resource for policymakers, practitioners, advocates, employers, and workers seeking to advance and accelerate desperately needed changes affecting the health, well-being, civility, and productivity of American society. This pioneering work, representing the collective expertise of cutting-edge legal, employment, therapist, human resources, and public policy professionals, is destined to serve as the tipping point of our country's awareness concerning the devastating impact of workplace bullying and mobbing. As importantly, the knowledge, insights, and strategies outlined in these volumes identify what each of us, inspired by the 'fierce urgency of now,' must do to create a workplace whose culture and contributions are imbued with dignity, pride, and respect for all."—Loree Sutton, MD, U.S. Army Ret. Brigadier General

"As a seasoned mental health professional of 35 years providing clinical mental health and psychotherapy to scores of traumatized people, I never imagined that I would be 'that person': a victim of workplace bullying and discrimination for more than 13 months. My friends, family, and professional colleagues still have trouble understanding how workplace bullying could exist in the public sector despite scores of potential legal protections. This book is a critically needed, seminal piece of well-written and researched professional literature—long overdue and so desperately needed."—Suzanne L. Walker, MS, CCMHC, LCAS, LPC, American Mental Health Counselors Association (AMHCA) Current Past President

"Finally, a comprehensive, reader-friendly, research-based text examining the full spectrum of interpersonal cruelty that poisons productivity and creativity in the American workplace. This book is not only an essential resource for anyone who has experienced workplace bullying or mobbing, it is a vital guide for professionals at all levels seeking practical approaches to prevent, reduce, and reverse the risks of aggression in today's hyper-competitive world of work."—Linda M. Hartling, PhD, Director, Human Dignity and Humiliation Studies

"With each day that passes, the need for these volumes grows. This is a comprehensive, multi-disciplinary major work looking carefully at issues of workplace bullying and mobbing, asking hard questions, and offering a multifaceted agenda for interventions, law reform, and behavioral changes. It calls out for an infusion of much-needed dignity into our offices, factories, and universities. If only this were to be read in the White House. Bravo!"—Michael L. Perlin, Esq., Professor Emeritus of Law, New York Law School; Cofounder, Mental Disability Law and Policy Associates

Look Inside

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