Library and Information Center Management, 8th Edition

by Barbara B. Moran, Robert D. Stueart, and Claudia J. Morner


Aside from the sweeping changes brought about by the digital revolution, libraries are experiencing debilitating budget cuts due to the most severe economic crisis since the Great Depression. Now more than ever, libraries need sharp, skilled, and informed managers at all levels in order to address these new challenges in the world of information provision.

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November 2012

Libraries Unlimited

Pages 470
Volumes 1
Size 7x10
Grade College
Topics Management and Administration/General
  Librarianship: Philosophy, Values, and Issues/General
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This updated edition of the renowned library management textbook provides a comprehensive overview of the techniques needed to effectively manage a contemporary library or information center.

Library and Information Center Management: Eighth Edition continues to be an essential textbook that provides a complete introduction to library management. It supplies a comprehensive, one-volume overview of all the functions of management specifically applied to the modern library environment.

This latest revised and updated edition begins with introductory chapters that discuss the roles of library managers in the past and in the present, explain why library staff must rethink their purpose, and document the inadequacy of management techniques that once seemed appropriate. In addition to discussing key planning, organizing, staffing, leading, and controlling strategies, the book also provides chapters on marketing, facilities management, and fundraising. The final chapter provides young managers with invaluable guidance and addresses the challenges of succeeding in management without the benefit of decades of experience.


  • Supplies a comprehensive overview of all essential managerial functions
  • Places today’s management challenges in context with those of the past
  • Includes coverage of new areas including fundraising and facilities management
  • Provides additional materials via a supporting website, including examples of specific management techniques, source material, and case studies
Author Info

Barbara B. Moran, PhD, is Louis Round Wilson Distinguished Professor at the School of Information and Library Science at the University of North Carolina at Chapel Hill where she served as dean from 1990 to 1998. Her research interests focus on various aspects of management including leadership, organizational development, and career progression patterns. Moran is coauthor of five previous editions of Libraries Unlimited's Library and Information Center Management textbook and is also the author of numerous articles, book chapters, and three other books on various aspects of management and leadership.

Robert D. Stueart, PhD, is professor and dean emeritus of the Graduate School of Library and Information Science at Simmons College in Boston, MA. He has served as president of ALISE and the former Library Education Division of ALA and on the executive board of both ALA and IFLA. Stueart has received an honorary doctorate from Khon Kaen University in Thailand as well as honors from all three of his degree granting universities, and has been keynote speaker at conferences in many countries, most recently in China. He has been coauthor of this textbook since the first edition in 1977.

Claudia J. Morner, PhD, is dean and professor emerita of the University Library at the University of New Hampshire, Durham, NH. She serves as an adjunct faculty member at the Graduate School of Library and Information Science at Simmons College, Boston, MA. Her consulting practice includes engagements in strategic planning, space planning, and personnel management. She previously served in leadership positions at Boston College, Cape Cod Community College, and Osterville Free Library. Morner holds a doctorate in higher education from Boston College.

Table of Contents

Contents Preface Acknowledgments Section 1—Introduction Chapter 1: Managing in Today’s Libraries and Information Centers Chapter 2: The Evolution of Management Thought Chapter 3: Change—The Innovative Process Section 2—Planning Chapter 4: Strategic Planning—Decision Making and Policy Chapter 5: Planning and Maintaining Library Facilities Chapter 6: Marketing Information Services Section 3—Organizing Chapter 7: Organizations and Organizational Culture Chapter 8: Structuring the Organization—Specialization and Coordination Chapter 9: The Structuring of Organizations Section 4—Human Resources Chapter 10: Staffing the Library Chapter 11: The Human Resources Functions in the Library Chapter 12: Other Issues in Human Resource Management Section 5—Leading Chapter 13: Motivation Chapter 14: Leadership Chapter 15: Ethics Chapter 16: Communication Chapter 17: Participative Leadership and the Use of Teams in Libraries Section 6—Coordinating Chapter 18: Measuring, Evaluating, and Coordinating Organizational Performance Chapter 19: Fiscal Responsibility and Control Chapter 20: Library Development and Fundraising Section 7--Managing in the 21st Century Chapter 21: Managers: The Next Generation Index



"In this time of stressed budgets managers will appreciate the chapters on fundraising, facilities management, and marketing for today's library. This textbook remains the best introductory source on library management, and this revision is welcome."—ARBA

Student Resources
One of the major advantages of a website over a printed text is that it can be updated and expanded. We welcome suggestions from readers and users of the textbook for new items to be added to the site. And, if you have exercises or case studies of your own that you think would be useful, we invite you to share them with your colleagues through this website. Of course, credit would be given to anyone who submits materials that are used.

Case Studies

An examination of case studies is a traditional and valuable means to gain insight into the solution of management problems without directly experiencing them in the real world. This section of the website contains a number of case studies arranged according to the sections of Library and Information Center Management. Some of these cases been written by the authors and others by their students or colleagues. Others have been taken (and in some cases updated) from A. J. Anderson's Problems in Library Management (Libraries Unlimited,1981). These selections have been reproduced here with the kind permission of the author.

Case Studies/Planning
Case Studies/Organizing
Case Studies/Human Resources
Case Studies/Leading
Case Studies/Controlling

Budget Case Studies

This section of the website contains case studies that pertain to budgeting in various types of libraries and information centers. The authors have used these case studies both with individual students and with groups. The culminating part of the exercise is typically a budget presentation in which the presenter(s) advocate in front of a group for the budget requests made.

Academic Library Budget Cases
Public Library Budget Cases
Special Library Budget Cases
Corporate Setting Budget Cases
School Library Budget Cases

Management Exercises

This section of the web site includes experiential learning exercises and activities that can be used as supplementary material in LIS management classes. Such exercises often generate a great deal of interest and involvement because students are able to experience first hand some of the activities of managers. These exercises are a useful companion to the use of case studies in making the challenges of management more "real" to students who have not yet experienced them.

In Basket Exercises
Getting to Know Yourself
The Management Portfolio
Planning Exercises
Marketing Exercises
The NASA Lost on the Moon Exercise


One of the best ways of learning about any aspect of management is to see what other organizations have done. Thanks to the generosity of library managers from around the world, we are able to present a large number of examples of various types of library policies and documents. These examples can be used to examine current library practices including the variation among libraries in how certain issues are addressed. The examples provided fall into the following categories.

Organizational Charts
Performance Evaluation Forms
Position Descriptions
Strategic Plans
Budgets and Budget Forms

Web Links

The Internet provides a relatively new but very valuable source of material for managers of all types. This section of the website provides links to other web resources that give examples or explain processes in greater detail. Because of the rapid changes in librarianship, websites can be very important as guides to managers trying to keep abreast of current trends.

Web Links

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