The latest edition of a management classic sports a new look!
The latest edition of this management classic sports a fresh new look to complement its updated content. It continues to cover all of the important functions involved in library management and development. New chapters on marketing, team building, and ethics have been added; thought provoking mini-cases and other activities introduced or expanded; and more international materials referenced than ever before. A perennial favorite in the classroom, an invaluable reference source for information managers everywhere.
Illustrations Preface Acknowledgments The Website SECTION 1: Introduction Chapter 1: Managing in Today's Library and Information Centers Chapter 2: Evolution of Management Thought Chapter 3: Change--The Innovative Process SECTION 2: Planning Chapter 4: Planning Information Services and Systems Chapter 5: Strategic Planning--Thinking and Doing Chapter 6: Marketing Information Services SECTION 3: Organizing Chapter 7: Organizations and Organizational Culture Chapter 8: Structuring the Organization--Specialization and Coordination Chapter 9: Types of Formal Organizations--Today and in the Future SECTION 4: Human Resources Chapter 10: Staffing the Library Chapter 11: The Human Resources Functions in the Library Chapter 12: Other Issues in Human Resource Management SECTION 5: Leading Chapter 13: Motivation Chapter 14: Leadership Chapter 15: Ethics Chapter 16: Communication Chapter 17: Participative Management and the Use of Teams in Libraries SECTION 6: Coordinating Chapter 18: Measuring, Evaluating, and Coordinating Organziational Performance Chapter 19: Financial Responsibility and Control SECTION 7: Managing in the 21st Century Chapter 20: Managers: The Next Generation Index