This text is a must for all aspiring or serving police supervisors. It sincerely deals with a problem that has perplexed police union representatives and could go a long way toward easing labor/management confrontations regarding `marginal' police performance. Robert B. Kliesmet, General President, International Union of Police Associations, AFL-CIO
This text is a must for all aspiring or serving policy supervisors. It sincerely deals with a problem that has perplexed police union representatives and could go a long way toward easing labor/management confrontations regarding marginal police performance. Robert B. Kliesmet, General President, International Union of Police Associations, AFL-CIO
Burnout in Blue: Managing The Marginal Police Performer is an important contribution to professional law enforcement. Today, as never before, the volume of crime and the limited resources allocated to provide police services places tremendous demands on our law enforcemtn agecies. This already difficult situation is compounded further by police employees who perform at a marginal level, thus diminishing the efficiency and effectiveness of the organization. The information provided in this book is well researched, insightful, and practical in terms of its application to productive and successful police operations. It is `must reading' for every police supervisor and manager. Jerald R. Vaugh, Executive Director, International Association of Chiefs of Police
Burnout in Blue confronts the problem of poor police performance and shows police supervisors how to identify and deal effectively with marginal, unresponsive subordinates. Few if any books in the field offer such concrete, practical guidelines for improved police performance.
Thinking
The Police Problem Employee
Problem Analysis: Internal Causes
Problem Analysis: Other Causes
A Diagnostic Model: P = A x M x Rp
Motivation to Change
Deciding
What to Do? The Alternatives
Managerial Coaching
Managerial Counseling
Dealing with the Unresponsive
Practicing
Coaching and Counseling Exercises
The Case of the Ramdale Sleeper
Appendix A: The Police Problem Employee Survey Questionnaire
Appendix B: Problem Employee Data
Bibliography
Index
Endorsements
This text is a must for all aspiring or serving policy supervisors. It sincerely deals with a problem that has perplexed police union representatives and could go a long way toward easing labor/management confrontations regarding marginal police performance.—Robert B. Kliesmet, General President, International Union of Police Associations, AFL-CIO
Burnout in Blue: Managing The Marginal Police Performer is an important contribution to professional law enforcement. Today, as never before, the volume of crime and the limited resources allocated to provide police services places situation is compounded further by police employees who perform at a marginal level, thus diminishing the efficiency and effectiveness of the organization. The information provided in this book is well researched, insightful, and practical in terms of its application to productive and successful police operations. It is 'must reading' for every police supervisor and manager.'—Jerald R. Vaugh, Executive Director, International Association of Chiefs of Police
