Topic: Business / Leadership

 
The Indispensable Staff Manager
A Guide to Accountable, Effective Staff Leadership
John F. Walsh
978-0-31307-253-6

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The Indispensable Staff Manager

A Guide to Accountable, Effective Staff Leadership

John F. Walsh John F. Walsh

December 2003

Praeger

Cover
Pages
Volumes
Size
Hardcover
360
1
6 1/8x9 1/4
 
ISBN
eISBN
978-1-56720-636-4
978-0-313-07253-6
Print in Stock
$71.95

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The tools provided here, including a Strategic Organizational Planning Process (SOPP) model, can be used to foster a dynamic change in how staffs are trained, developed, managed, and led. The results of successfully implementing these changes include productivity gains without additional capital expenditures, a more satisfied workforce, lower turnover costs, and a more effective relationship between management and staff.

In today's organizations, staffs are undervalued, misdirected, misunderstood, disrespected, and undereducated businesspeople. They are often ignorant of what their true role in the organization should be. They are valued for their specialized knowledge, but are rarely seen by senior management as major contributors to the bottom line. For this reason, staffs are ripe targets for reorganization, reengineering, or reduction, with little or no consideration of consequences other than the immediate impact on corporate profits.

Whose fault is this situation? Is it merely a product of poor organizational design, or ineffective strategic planning? There exists a significant gulf in the understanding of staffs' roles in furthering organizational success on the part of all parties: line management, staff management, and the staff members themselves. Yet while the blame can be widely shared, only an effective staff manager can change the situation for the better.
Preface
Acknowledgments
Framing the World of Staff
Line Managementversus Staff Management-So What Is the Problem?
The Consequence of Not Undertanding Staff's Role and Position in the Power Structure
Building a Foundation of Trust and Confidence with Line Management
A Process for Designing, Planning, and Implementing Starr Operations
Aligning with Senior Management
Setting the Staff Mission
Setting the Five-Year Vision
Establishing Annual Goals
Conducting a Situational Analysis
Creating Strategies
Establishing Tasks
Structuring Staff Resources
Processes and Measurement Systems
Determining the Staff Personnel
Creating a Motivation System
Building a Department Culture and Climate
Putting It All Together-A sample Strategic Organizational Plan
Marketing and Selling a Strategic Organization Plan
Appendices
Index




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