"Bravo! In this two-volume book set, Maureen Duffy and David Yamada have provided a most timely and essential resource for policymakers, practitioners, advocates, employers, and workers seeking to advance and accelerate desperately needed changes affecting the health, well-being, civility, and productivity of American society. This pioneering work, representing the collective expertise of cutting-edge legal, employment, therapist, human resources, and public policy professionals, is destined to serve as the tipping point of our country’s awareness concerning the devastating impact of workplace bullying and mobbing. As importantly, the knowledge, insights, and strategies outlined in these volumes identify what each of us, inspired by the 'fierce urgency of now,' must do to create a workplace whose culture and contributions are imbued with dignity, pride, and respect for all."
"As a seasoned mental health professional of 35 years providing clinical mental health and psychotherapy to scores of traumatized people, I never imagined that I would be 'that person': a victim of workplace bullying and discrimination for more than 13 months. My friends, family, and professional colleagues still have trouble understanding how workplace bullying could exist in the public sector despite scores of potential legal protections. This book is a critically needed, seminal piece of well-written and researched professional literature—long overdue and so desperately needed."
"Finally, a comprehensive, reader-friendly, research-based text examining the full spectrum of interpersonal cruelty that poisons productivity and creativity in the American workplace. This book is not only an essential resource for anyone who has experienced workplace bullying or mobbing, it is a vital guide for professionals at all levels seeking practical approaches to prevent, reduce, and reverse the risks of aggression in today’s hyper-competitive world of work."
"With each day that passes, the need for these volumes grows. This is a comprehensive, multi-disciplinary major work looking carefully at issues of workplace bullying and mobbing, asking hard questions, and offering a multifaceted agenda for interventions, law reform, and behavioral changes. It calls out for an infusion of much-needed dignity into our offices, factories, and universities. If only this were to be read in the White House. Bravo!"